New communities remain active construction environments even after homeowners take possession. Construction activity on neighbouring lots can sometimes result in damage to completed areas of your property.
If damage is reported, it will need to be assessed to determine the cause. If the assessment determines that the damage was caused by construction on an adjacent lot, the areas identified as being affected by that construction will be addressed as appropriate.
Not all damage is necessarily related to neighbouring construction. Damage resulting from settlement, homeowner activity, weather or another unrelated cause may not be eligible for repair. Where repairs are required, only the areas determined through the assessment to have been damaged as a result of adjacent construction will be addressed.
The timing of any required repairs can depend on neighbouring construction, weather, site conditions and safety considerations.
For information about submitting a request, please refer to Virtuo.